Terms and Conditions

GENERAL TERMS AND CONDITIONS

In these General Terms and Conditions, the terms indicated with a capital letter have the following meaning:

DEFINITIONS

  • “Agreement”: the agreement between you and the Organisation of the Tata Steel Chess Tournament for the purchase of one or more Tickets and/or the participation in the Chess Tournament.
  • “Event or Tata Steel Chess Tournament”: the event in which you have purchased a Ticket, indicated with date and time and/or in which you will participate as a Player.
  • “General Terms and Conditions”: these general terms and conditions for Ticket sales and/or participation in the amateur tournament of the Tata Steel Chess Tournament.
  • “Player” participant in the amateur tournament of the Tata Steel Chess Tournament.
  • “Organisation”: Tata Steel Nederland Services B.V.
  • “Ticket”: an admission ticket for the Tata Steel Chess Tournament as a Visitor or as a Player.
  • “Visitor”:  the person who uses a Ticket and/or visits the Event.
  • “Website”: the ticket shop and/or the registration site of the Tata Steel Chess Tournament.
  • “You or Your”: the person who enters or has entered into an Agreement with the Organisation of the Tata Steel Chess Tournament via the Website.

THE AGREEMENT

  • The Agreement is established when You have completed the purchase/registration process for a Ticket on the Website and You have received a confirmation email including the corresponding Ticket from the Organisation of the Tata Steel Chess Tournament.
  • In the ordering/registration process, You provide the personal data that the Organisation of the Tata Steel Chess Tournament needs in order to deliver You a Ticket. The Organisation of the Tata Steel Chess Tournament is not responsible for the consequences of providing incorrect or incomplete data in Your ordering/registration process.
  • Every Agreement is electronically archived by the Organisation of the Tata Steel Chess Tournament. You can request a copy from the Organisation of the Tata Steel Chess Tournament.

PRICE AND COSTS

  • For each Ticket, You must pay the purchase price to the Organisation of the Tata Steel Chess Tournament.
  • The costs depend on the tournament and will be indicated on the Website.

TICKET CONDITIONS

  • Each Ticket is proof of one right of access to or participation in the Tata Steel Chess Tournament for one person. The Ticket is issued to You by the Organisation of the Tata Steel Chess Tournament by sending You a confirmation email.
  • The Organisation of the Tata Steel Chess Tournament shall be entitled to change the time schedule of (components of) the Event program.
  • The Organisation of the Tata Steel Chess Tournament does not guarantee that all matches will be played as part of the Event on the date and time indicated on the Ticket. If for any reason, the Event does not take place, the Organisation of the Tata Steel Chess Tournament is not obliged to refund the purchase price of the Ticket to You.
  • Tickets may not be used for business purposes. If You are a company and wish to purchase Tickets for the Event to invite guests or for other business purposes, You must contact the Organisation of the Tata Steel Chess Tournament separately.
  • The Organisation of the Tata Steel Chess Tournament can deny You access to the Event site or have You removed if, in the reasonable opinion of the Organisation of the Tata Steel Chess Tournament, You act contrary to one or more provisions of these General Terms and Conditions. If the Organisation makes use of this right, You will lose Your right to access the Event sites and You will not be entitled to a refund of the purchase price

 

  • Cancellation of participation for the event you registered for, received by the Organisation of the Tata Steel Chess Tournament:
    • up to and including December 15, 2024, the Organisation of the Tata Steel Chess Tournament will refund the purchase price of the ticket to you.
    • after December 15, 2024, the Organization of the Tata Steel Chess Tournament will not  refund the ticket price of the ticket to you when you cancel your participation of the event.
  • The Organisation of the Tata Steel Chess Tournament shall be entitled to cancel (part of) the event. In this case, the Organization of the Tata Steel Chess Tournament will refund the purchase price of the ticket to you.
  • In case (part of) the event does not take place due to force majeure, the Organization of the Tata Steel Chess Tournament will not refund the purchase price of the ticket to you.

ACCESS RULES

  • You are required to show Your Ticket at the first request of the authorised employees of the relevant Event site or the police and to immediately follow any instructions given.
  • You do not have access to areas that are not intended for access for the general public.
  • Persons who cannot be held responsible for their own actions and minors must be accompanied by a supervisor responsible for them.
  • Visitors or Players who disturb the Event in any way, or cause damage or personal injury, are liable for this and can be removed from the Event at the discretion of the Organisation of the Tata Steel Chess Tournament.
  • The Organisation of the Tata Steel Chess Tournament reserves the right to, in advance and without giving reasons, deny individuals or organisations access to the Event site(s).
  • Visitors and Players are obliged to follow all instructions on (warning) signs and instructions from the Organisation and its employees.
  • You may not impede the flow of people at the various Event sites. This means that Your use of entrances, stairs, aisles, and platforms is limited to that which is strictly necessary for entering or leaving the sites.
  • When entering the relevant Event site, You may not be under the influence of alcoholic beverages and/or narcotics. If there is reasonable suspicion by the authorised employees, You may be denied access to the Event.
  • At the Event sites, it is not permitted to offer for sale, or possess with the intent to offer for sale, merchandise such as but not limited to beverages, food, souvenir items, t-shirts, scarves, and flags.
  • The possession of bottles, glasses, cans, sticks, banners with discriminatory, provoking, or advertising content (as determined by the authorised employees), chains, bludgeons, knives, brass knuckles, fireworks, or any other objects that can be used as weapons or as a means of disrupting order is not permitted at the various Event sites.
  • It is not permitted to wear clothing, banners or other objects with political or activistic statements at the Event site.
  • You may not throw objects or liquids at the Event site.
  • At the Event site, You must not possess or use any objects that, as determined by the authorised employees, may cause unnecessary nuisance to others or may be dangerous for persons or property. This includes objects that make excessive noise, such as but not limited to a foghorn or trumpet.
  • At the Event site, You may not behave in a provoking or threatening manner or create any danger to the life or health of Yourself and/or others. Moreover, You may not behave in such a way that You may cause damage to the Event site, such as climbing light towers, fences, roofs, signage, and other equipment or structures.
  • By making use of Your Ticket, You accept that You can be searched by the police and authorised employees and that they may confiscate any objects found in Your possession that are not permitted as indicated in these General Terms and Conditions.
  • Security checks take place when entering the Event site.
  • Upon entering the Event site, You agree that You can be photographed or filmed, for both commercial and security purposes.

LIMITATION OF LIABILITY/DISCLAIMER

  • The Organisation of the Tata Steel Chess Tournament is not liable for damages that You suffer during Your visit to the Event.
  • The liability of the Organisation of the Tata Steel Chess Tournament for damages that You suffer that are attributable to, or stem from non-compliance of the Agreement by the Organisation, is limited to the total amount that You have paid to the Organisation for the relevant Tickets.

PERSONAL INFORMATION

  • You must enter personal information during the ordering/registration process.
  • If there is a suspicion that incorrect information has been provided, the Organisation can block Your purchase or registration.
  • The Organisation of the Tata Steel Chess Tournament is not liable for damages as a result of providing incorrect information.

PERSONALITY RIGHTS

  • During the Tata Steel Chess Tournament, in-house photographers will be taking pictures. Visitors and Players can be captured on these photos. By visiting the Event site, You agree to the use of photos in which You are recognisable.
  • The photo rights are fully purchased from the in-house photographers. This makes the Organisation of the Tata Steel Chess Tournament the owner of the photos. The Organisation of the Tata Steel Chess Tournament can post photos on a website and on social media channels for promotional purposes.
  • The Organisation of the Tata Steel Chess Tournament shares photos with partners and sponsors of the Tata Steel Chess Tournament.

PHOTOGRAPHY

  • Taking photos with professional camera equipment is not permitted unless you have received explicit and written permission from the Organisation.
  • When taking photos at the Tata Steel Chess Tournament, take into account the situation of the person(s) involved.